The luxury packaging boxes is of great importance to Dongguan Changfa Craft Packing Products Co., Ltd.. It is a product designed by professionals and made of/from well-selected materials. It is guaranteed that the production techniques implemented are advanced and the production process is strictly controlled. In order to be internationalized, this quality product has been submitted for examination and certification. To date several certificates have been obtained, which could be found on this website and could be evidence for its excellent performance in different fields.
Changfa Packing branded products stand steadily in the market at affordable prices, therefore satisfied customers continue to buy from us. These products have superior market influence, creating huge profit value for customers. They are well praised in many exhibitions and product promotion conferences. We keep interacting with our customers and seeking feedback for our products in order to boost the retention rate.
After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.